We, us and our means RED GRIFFIN ART PTY. LTD. ACN: 104 543 080 trading as Creative Kids Art Lessons.
Please refer to our Website Terms & Conditions of Use for terms and conditions relating to accessing and using our website.
Please refer to our Terms and Conditions of Sale for our terms and conditions of sale including the use of our services and refunds.
We respect and value your privacy. This privacy policy outlines how we collect, use, disclose, store and otherwise deal with your personal information in compliance with our obligations under the Privacy Act 1988.
If you provide us with someone else’s personal information, you should only do so if you have their authority or consent. You should also take reasonable steps to inform them of the matters set out in this Privacy Policy.
Why We Collect Your Information
The main purposes for which we collect personal information are:
- to sell our products to you;
- to market other products to you;
- to maintain contact with you;
- to keep you informed of the products we offer and of current developments;
- to notify you of events, products and service offers;
- for administration and management purposes; and
Types of Information We May Collect
The type of personal information which we will ordinarily collect includes your name, billing address, educational institution (if applicable), email address and phone number.
We may ask you for other information where it is relevant to the provision and delivery of products to you or for ensuring that you are complying with the terms of our Terms and Conditions of Sale.
Unless specifically necessary for us to provide products to you and you have expressly consent to us doing so, we will not usually seek sensitive information from you or about you. Sensitive information can include things like your religion, ethnicity, criminal history, medical condition and sexual preference. We note that if you provide us with your educational institution information, then you may be disclosing to us your religion.
How we collect your Information
Generally we will collect personal information directly from you at the time you subscribe to any of our marketing services, or otherwise at check out when you purchase a product. This may be as a result of your submitting an online enquiry, using our site or otherwise providing us with your personal information.
Sometimes it may also be necessary for us to collect your personal information from a third party such as an educational institution at which you are working, colleagues, or from a publicly available source, however we will only do that when it would be reasonable to expect us to do so, or where it is not reasonable to expect us to do so, then with your consent.
How We May Use Your Personal Information
We will never sell your personal information.
We will only use your personal information for our purposes, including for the supply of products to you, to respond to your requests, to provide you with further information about our products or to ensure you are complying with our Terms and Conditions of Sale.
We may disclose your personal information to third parties who we engage such as delivery partners, marketing partners or payment processors. We will always request that such third parties deal and protect your personal information in accordance with the Privacy Act 1988 but we do not have control over whether or not they do and will not be held liable for the actions or omissions of those third parties.
Please refer to our Website Terms and Conditions in relation to the processing of payments. We use a third party payment processor and we do not have any control over how they deal with the information, including personal and sensitive information, that you provide to them.
We may use your personal information to market to you our products or our business. You will always have the opportunity to opt out of receiving such material from us by following the links included in such correspondence.
We may be compelled to disclose personal information by law, for example, under court orders or statutory notices to produce documents under laws relating to social security, taxation, bankruptcy, anti-money laundering, counterterrorism and the management of incorporated entities.
How Long We Will Hold Your Personal Information
We will hold your personal information for only as long as is required to fulfil the purposes for which it was collected or as required by law.
Use of Cookies
Please refer to our Website Terms and Conditions with respect to Cookies.
Third Party Websites
Our website may include links to third party websites. If you access those websites (even via a link from our website) you will be subject to their privacy policy (if any). We are not responsible for any use, misuse or misappropriation by others of any personal information or content that you make available on such sites.
Blogs, Forums, and Social Media Profiles
Our website may host various blogs, forums, and other social media profiles or products that allow you to share personal information and content with other users (“Applications’). Any personal information or content that you contribute to any Applications can be read, collected and used by other users over whom we may have no control. We are not responsible for any use, misuse or misappropriation by other users of any personal information or content that you contribute to any Applications.
You may choose to provide us with personal information in some circumstances when you subscribe to our newsletters.
Security of Your Information
We will take reasonable commercial measures to ensure the security of your personal information, whether kept in electronic form or hard copy.
Our website is encrypted with an SSL certificate. We use a range of physical and electronic procedures to ensure the privacy of your personal information is safeguarded. These include restricting physical access to our offices, maintaining a secure database system, passwords, encryption and firewalls. However, the internet is not secure and we cannot guarantee the security of any information sent to us via the internet.
How You Can Access Your Information
If you would like to access the personal information we hold about you, you may do so by contacting our offices. We will endeavour to respond within 2 weeks of receiving such request. In some circumstances, we may refuse to provide you with access. We will advise you of the reasons why if we do refuse.
If you believe any personal information held by us is incorrect, inaccurate, incomplete or not up-to-date please advise us at your earliest convenience so that we can take the reasonable steps to update the information in accordance with the requirements of the Privacy Act 1988.
Notifiable Data Breach Scheme
We may be required to make mandatory disclosures of any data breach we experience in accordance with the Notifiable Data Breach Scheme (Australia) established by the Privacy Amendment (Notifiable Data Breaches) Act 2017 (Cth). If we are required to make a mandatory disclosure under the data breach act and that data breach relates to your information, we will notify you of same as soon as practicable in the manner required by the Scheme.
General Data Protection Regulation 2016/679 (“GDPR”)
If you are an individual resident of an EU member state, then the GDPR applies to our collection, storage and use of your information. In addition to the general provisions set out in this document, the provisions in this section will apply to you and to the extent of any conflict with the general provisions, the provisions in this section will prevail.
- As we are incorporated in Australia, you acknowledge and expressly agree that all of your information will be transmitted outside of the EU and in particular to Australia for processing purposes;
- We may be required to disclose your information to any governmental body, supervisory authority or regulator in the EU as required by the GDPR from time to time. We may also be required to make mandatory disclosures of any data breaches relating to your information in accordance with the GDPR.
- If you request a copy of any information held about you, then to the extent reasonably possible (and provided the general provisions of this document relating to such a request are met) then in accordance with the GDPR we will endeavour to provide such information in a structured, commonly used, machine-readable and interoperable format that enables data portability.
- Any right you have to access, erasure and portability of your information under the GDPR is restricted in the manner set out in Article 23 of the GDPR.
- In relation to any direct marketing activities undertaken by us or third party providers in accordance with this document, you are entitled to object to such direct marketing activities.
- You are entitled to object to any profiling of you that is undertaken by us, or automatically by machines, as a result of the collection and processing of your information.
- We will, where reasonably practicable, encrypt your information. However, you acknowledge and agree that it is unreasonable and inappropriate for us to use pseudonyms for data processing in our ordinary course of business and in the delivery of products to you.
Amending the Privacy Policy
This Privacy Policy may be updated from time to time. Please ensure that you follow the link on our website to ensure you are reading the most up to date Policy.
How to Contact Us
You may request further information about the way we manage your personal information by contacting us through the contact form on our website
The laws of Western Australia apply to this Privacy Policy regardless of your location.
